Our Proven Process for AI Success

We guide you through every step, from audit to implementation, ensuring your AI journey is smooth and effective.

What It’s Like to Work With Us

“Working with Ecom AI & Co felt like having an expert partner who understood our goals from day one.”
Adam Ali
Founder

We’re not just consultants. We’re your AI co-pilot — here to build smart systems with you, not for you.

Every engagement is custom-tailored, hands-on, and built to help your store grow faster, smarter, and with less stress.

Our Process — From Idea to Impact

We guide you step-by-step — from audit to optimization.

Step 1 - Audit

It all begins with a free audit to uncover your store’s unique needs and opportunities.

Step 2 - Scope

We design your automation plan based on outcomes and priorities.

Step 3 - Build

We set up your workflows, test thoroughly, and document everything.

Step 4 - Support

You choose: ongoing support, handoff, or something in between.

Engagement Types — Choose Your Fit

We don’t sell one-size-fits-all packages. Instead, we offer four engagement types tailored to your store’s size, goals, and challenges. Each is custom-scoped after a free audit to ensure you get exactly what you need—nothing more, nothing less.

Explore below to find the best fit for your e-commerce journey.

Quick Start

Perfect for: Early-stage stores or tech-savvy teams needing a single, high-impact automation fast.

What it is: We build and deliver one focused AI workflow (e.g., a chatbot or inventory sync) in 2–5 days, complete with simple documentation for your team.

Why choose it: Get AI working for you quickly without tech headaches—ideal for testing the waters or solving a specific pain point.

Example: Automate Shopify inventory syncing to your warehouse, saving 5+ hours a week.

Outcomes:

  • Live automation in as little as 72 hours.
  • 25%+ reduction in repetitive tasks (e.g., customer support or order processing).

 

How it works: We scope your workflow during a free audit, build it, test it, and hand it off with a short guide or optional Loom video.

Guided Growth

Perfect for: Scaling brands ($10k–$50k/month) wanting ongoing collaboration to evolve their automation.

What it is: We set up initial workflows and provide monthly strategy sessions to optimize and expand your AI systems, keeping you aligned with growth goals.

Why choose it: Stay agile with expert guidance—learn as you grow without managing the tech yourself.

Example: Monthly tweaks to your Klaviyo email campaigns or support chatbot, boosting customer retention by 15%.

Outcomes:

  • 2x operational efficiency within 90 days.
  • 15–25% lift in customer retention or satisfaction.

 

How it works: After a 2–3 week setup, we meet monthly (live or async) to refine workflows, track KPIs, and plan new automations.

Full AI Partnership

Perfect for: Growth-stage stores ($50k+/month) needing a hands-off AI team to manage and scale their automation.

What it is: We act as your dedicated AI department, managing your full automation stack—customer experience, operations, and revenue flows—with quarterly audits and real-time dashboards.

Why choose it: Focus on growth while we handle the tech, ensuring seamless scaling with enterprise-grade results.

Example: We manage order ops, email flows, and demand forecasting, saving 30+ hours monthly and lifting revenue by 10–20%.

Outcomes:

  • 30+ operational hours saved per month.
  • 10–20% revenue boost from smarter personalization and upsells.

 

How it works: We kick off with a 2–3 week audit, then deliver ongoing optimizations, new workflows every 30–45 days, and priority support (24–48h SLA).

Custom Solutions

Perfect for: Brands with complex, regulated, or unique needs (e.g., compliance-heavy or multi-system setups).

What it is: We design and build bespoke AI workflows, like GDPR-compliant data pipelines or advanced forecasting models, tailored to your exact requirements.

Why choose it: Solve your toughest challenges with precision, ensuring compliance and scalability without compromises.

Example: Build a GDPR-compliant customer data pipeline integrating Shopify, ERP, and CRM, achieving 100% compliance and 30% efficiency gains.

Outcomes:

  • 100% compliance with GDPR, CCPA, or industry standards. 99%+ uptime for mission-critical automations.

 

How it works: A 2–4 week discovery phase defines your needs, followed by a custom build (3–6 weeks) and thorough testing, with flexible support options post-launch.

Not sure which is right for you? Our free audit pinpoints your store’s needs and matches you with the perfect engagement type. No guesswork, no pressure—just clarity.

Custom Services & Add-Ons

Need something more specific? We’ve got you.

These add-ons can be included in any engagement type to further customize your automation solution.

Here are a few extras we often build:

Got a special requirement? Reach out to craft a solution that works for your store.

Common Questions

We get it — AI can feel overwhelming. Here’s what founders ask us most:

“How much does this cost?”

Every solution is custom-scoped after a free audit, so you only pay for what your store needs.

We offer flexible support options — from full management to on-demand help — so you’re never left hanging.

You stay in control. We use self-hosted tools like n8n, and we help with GDPR/CCPA if needed.

Nope. We simplify every step and handle the hard stuff for you.

Not at all. We do the building — and explain what’s running behind the scenes.

Totally fine. That’s why we offer Quick Starts and pilot projects.

“Working with Ecom AI & Co felt like having an expert partner who understood our goals from day one.”
Adam Ali
Founder

Let’s Build Something That Works

Wherever you’re starting from, we’ll meet you there.

We’ll help you automate what matters — in a way that fits your goals, your stack, and your pace.